Shopper Community

Shopper Community

You’ve told us that the current ratings system needs changes, that it’s frustrating when a few bad ratings affect your access to batches. That's why we’re changing how ratings work to make it more fair...

Shopper Community

It’s incredibly important to us that our shopper ratings system is as fair and straightforward as possible. Not only do ratings allow you to receive real-time feedback from your customers, but maintaining an average rating...

Shopper Community

Dedrick - 3071 deliveries We know that shoppers do their best on each batch to deliver great service. However, you’ve told us that it can be frustrating if a customer provides a low rating based...

Shopper Community

The holiday season is upon us, and there's no better time to express our gratitude for the amazing Instacart shopper community. Shoppers bring the spirit of the season directly to customers' doorsteps, delivering the ingredients...

Shopper Community

The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this...

Shopper Community

Since our earliest days in San Francisco, the shopper community has played an important part in Instacart's journey. Over the past 11 years, shoppers have picked more than 14 billion items, sent and received more...

Shopper Community

Today, we’re excited to introduce a suite of new features for Instacart shoppers that will simplify your experience – from logging into the app to delivery – making shopping and delivering as seamless and secure...

Shopper Community

Photo: Chisa - 1028 deliveries Shoppers are a vital component of our Instacart Community. Last June we announced our Cart Star program as part of our commitment to recognize the care and effort of top...

Shopper Community

As Instacart has grown over the years, we’ve expanded from serving just a few stores to more than 1,200 national, regional, and local retail banners across North America. Along the way, we’ve also created new...